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Technical Training Specialist

  • December 06, 2021 2:44 PM
    Message # 12171933
    Tony Datema (Administrator)

    Training Support Specialist, Grand Rapids

    Work Location:
    750 FRONT AVE. NW SUITE 300
    Grand Rapids, MI, 49504
    United States

    EPS has a new opening in the Training and Technical Support Department for a Training Support Specialist. This person is responsible for delivering platform instruction and assisting with content curation. An ideal candidate will be someone familiar with developing and conducting training for technical roles. This full time, in-person position will find themselves part of a team with dedicated instructional designer, technical writer, and subject matter experts ready to support their work.

    Duties included but not limited to:

    • Provide ongoing Intrusion, Fire, Access Control or Video training for new and current employees on EPS serviced and installed equipment.
    • Assist Instructional Designer in developing and maintaining continual education support materials for Operations.
    • Assist with internal learning management system (LMS) needs.
    • Deliver engaging and effective instructor-led courses in a classroom/lab setting.
    • Conduct evaluations and provide feedback to Operations leaders.

    Qualified candidates will possess:

    • Associates degree/electronics certificate (or higher) or similar experience.
    • Experience with Microsoft 365 suite of products.
    • Lesson and curriculum planning skills.
    • Experience with SQL databases and Microsoft Windows Server OS preferred.
    • Expert knowledge in one or all of these disciplines: networking, access control, fire, intrusion, & video systems.
    • Excellent communication skills (written and verbal).

    EPS Benefits

    • Competitive salary
    • Healthcare insurance
    • Dental insurance
    • Vision insurance
    • 401(K) plus company contributions
    • HSA plus company contributions
    • Disability insurance
    • Life insurance
    • Paid time off
    • Paid holidays

    If interested please apply on EPS's website at the link below. Search for Training Support Specialist in Grand Rapids, MI.

    Last modified: December 06, 2021 3:15 PM | Tony Datema (Administrator)
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