Learning Measurement Using Impact Process Mapping
Learning measurement involves a variety of factors from basic items like quality of design and delivery all the way to financial cost/benefit. In order to have a complete view on the key learning measurement elements one must start with a solid impact process map. This session will present a complete impact process map designed by and for learning professionals. It will review not only basic measurement needs like quality of learning but differentiate between a business outcome (ex. sales) and a talent outcome (ex. culture) and offer clear and simple methods to collect and report on these measurement items.
In this session you will learn the following objectives:
Presenter: Jeffrey Berk, COO, Performitiv
Performitiv is a learning impact optimization technology company. As COO, Jeffrey helps shape the strategy and manages day-to-day operations. Jeffrey has been in the learning measurement field for nearly 20 years. He has co-authored 2 books on human capital analytics. He is an adjunct professor on performance measurement and process improvement in Chicago.