Training alone cannot drive performance - it does however contribute to POTENTIAL. That's good, but it is not enough!  We (L&D) already excel within our long-held training paradigms to deliver effective knowledge transfer, and we have proof, but only at Level 1 and 2 evaluation points.  The business need for workforce productivity that delivers consistent performance at Point-of-Work is our new ground zero and an evolved paradigm.  We must design and implement learning performance solutions that align with a continuum that supports our entire learning performance ecosystem.  In our current training paradigm, Point-of-Work is out of scope.  Traditional training needs assessments cannot "inform agile intentional design" frameworks like 5 Moments of Need or even 70:20:10, both of which enable convergence of learning with Point-of-Work.  Addressing moments of need are also out of scope for existing LMS technology.  We must change our conversation, tactics, and technology because stakeholders have a blind spot - expecting one thing from us, training...and that is not enough!

Key take-aways:

• An effective technique to change the conversation to performance
• Core point-of-work performance attributes found in an ecosystem
• Components of a point-of-work assessment methodology
• Strategy for integrating agile intentional design methods into frameworks like 5 Moments of Need
• Technology implications implied by integrating performance support

Gary is a Workforce Performance Strategist and Coach with performance consulting fueling his foundational discipline and perspectives.  He is a 30+ year veteran of corporate L&D gigs and is happily now in remission as a free-range Point-of-Work consultant and coach.  He is a survivor of several Performance Support system integrations and actively pursuing new clients.  He speaks regularly at many local and national events, is a long-time blogger, and advocate for changing things mired in outdated paradigms.  He has been known as a radical with potential for recommending disruptive solutions that normally accompany shifting paradigms.  He's found to be approachable with challenges!