Trust flows through systems: it exists between individuals, within teams, across organizations, and even in technology. And yet, while we all know what 'trust' is, it's complex: hard to earn, over time, easy to fracture, often lost. As we consider how to make our organizations more socially dynamic, connected, agile, effective, able to change, we must consider how to understand, and build upon, the Landscape of Trust.

In this session, Julian will share the global Landscape of Trust research project, the largest study in the world. We will explore the ways that people describe trust, the strategies we can employ to nurture it, and the taxonomy of trust itself: from absent to blind. We will also consider the relationship between 'trust' and 'mistrust', and how we can build an invested culture, if we can master this elusive quality.

Julian Stodd is a writer and consultant on the Social Age. He specializes in exploring learning design, the role of communities, social collaborative technology and social leadership. Author of nine books, including 'Exploring the World of Social Learning', 'The Social Leadership Handbook', 'Social Leadership: My 1st 100 days' and over 1700 articles and blog posts, Julian works on strategy and delivery with many global organisations. You can find his latest writing at www.julianstodd.wordpress.com.

Julian is the founder of Sea Salt Learning, where he helps organizations get fit for the Social Age. Clients include financial services, military, manufacturing and petrochemical, as well as healthcare, NGOs and charities. Julian splits his time between writing and working around the world, exploring the strategy and implementation of learning, leadership, cultural and organizational change.

OFFERED IN TWO LOCATIONS FOR YOUR CONVENIENCE!

• Grand Rapids: Spectrum Bridgewater Place, 333 Bridge St NW
  
• Kalamazoo: Western Michigan University's Ellsworth Hall, Room 1354